Reclaim Ur Mind
Support
If you're having trouble with the app or running into any issues, we're here to help.
Before you reach out
Before you reach out, please note:
- What you were trying to do (for example: log in, video playback, completing a module, saving progress)
- What happened (what you expected vs. what occurred)
- Any error message you saw (if applicable)
- Your device type (iPhone/Android) and operating system version (if you know it)
- Approximate time the issue occurred
Contact Us
Email us at:
info@reclaim-ur-mind.com ↗
When you email, please include:
Subject line
"App Support – [Brief Issue]"Your device
iPhone/Android + OS version (if available)
App details
the screen/module you were using
Details of the problem
a short description and any error message
Response Time
We'll do our best to respond as soon as possible.
If your issue is urgent, please include "Urgent" in the subject line and explain why.
Safety & Urgent Situations
This support page is for app-related issues.
If you or someone else is in immediate danger, please contact local emergency services right away.